Contact Loglune
Email sales about plans and contracts, or support about your account and the product.
Sales
Write to sales about Enterprise plans, contracts and seat-based pricing. Include:
- Your company name
- How many seats you expect to need
- The admin controls you need, such as SSO, SCIM or a retention policy
Support
Write to support about signing in, your account or how a flag evaluated. Include:
- When the problem happened, with the time zone
- The environment: dev, CI, staging or production
- The flag key
- The HTTP status code and the error message from the response
Keep secrets out of email
Never put an SDK key, an operator token or a password in an email to sales or support.